Government of Ireland
Regional Skills

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Have your say on the future of the Retail sector in Ireland

7 October 2021 

Retail Industry Survey 2021 - Submissions are open until Monday 18th October


The Department of Enterprise, Trade and Employment is currently undertaking a study on the future of the Retail sector in Ireland. As part of this, a consultation survey has been launched. It is targeted at retail businesses and will provide participants the opportunity to share their insights on the challenges and opportunities facing the sector over the coming years.

The following survey will identify and analyse key factors that have impacted the retail sector in recent years and address future trends, opportunities and challenges facing the sector. This Survey will be part of an evidence-based study to identify retail sector policy options for consideration by the Department and ultimately by Government.


Background to study:

  • Prior to the pandemic the Retail Sector employed over 300,000 people.  It plays an important role in the economy, providing employment as well as goods for society and businesses. The retail sector plays a key role in Ireland’s domestic economy across every city, town and village and it provides a key channel to market for Irish manufacturers and services providers in the economy with significant multiplier impacts. The level of choice, competition and retail experience are important contributors to consumer welfare. The sector faces significant pressures and challenges including international competition, advances in technology, and the impact of Brexit and the COVID-19 pandemic. These and other factors have and will continue to have significant impacts on buyer behaviour, on the sourcing and supply of retail goods and ultimately on the viability, adaptability of retail businesses and on the direction of retail sector.
  • The Study will provide an evidence-based foundation for ongoing engagement with retail sector stakeholders and will identify retail sector policy options for consideration by the Department and ultimately by Government and will identify the immediate issues facing the retail sector (in Ireland).  It will identify and analyse the impacts of the likely future trends, opportunities and challenges facing the retail sector (in Ireland) and will take account of what is happening in other relevant policy areas impacting on the retail sector.
  • The research will result in a set of recommendations to the Department on policy approaches to the developmental priorities and needs of the retail sector, with a view to increasing productivity and innovation and with a specific focus on aligning these with existing policy objectives in relation to digitalisation, climate change and skills.